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Seeking Automotive Business Development Center Representatives in Great Neck, NYY

Biener Audi is the largest Audi dealer by volume in the entire Northeast. Our family-owned dealership has been in the automotive industry since 1929. We are currently looking for a motivated new member to join our fast-growing Business Development Center. Successful candidates will have the ability to multi-task, be a team player and have a pleasant personality. If you are an outgoing, service-oriented individual looking to further your career with an established and respected automotive dealership organization, join the team at our Audi dealership in Great Neck, NY.

Duties

As an Automotive BDC Representative, you will be the first point of contact for many of our current clients seeking service, and also for potential clients in the market for a new vehicle. Outstanding customer service skills are required, but you will have fantastic support behind you.

  • Handling a steady stream of incoming calls
  • Following and maintaining relationships with former customers
  • Monitoring and contacting internet leads
  • Determining each customer's vehicle needs by actively listening
  • Learning, understanding and following call and email scripts
  • Setting, confirming and following up on service and sales appointments
  • Performing surveys with customers
  • Other duties as required

Requirements

The ideal BDC Representative will also have:

  • A proven track record in customer service and/or sales; BDC/internet automotive experience is preferred, but not required
  • Excellent customer service and communication skills
  • The ability to establish rapport and build relationships to ensure repeat customers
  • Strong tasking and organizational skills
  • Basic computer proficiency
  • Verifiable work history
  • Professional appearance and demeanor
  • Strong English language skills
  • A high school diploma or GED

Benefits

  • Medical insurance
  • Dental insurance
  • 401(k) retirement plan
  • Paid time off
  • Employee discounts

Submit resume to careers@biener.com if you are looking for a company where you will be appreciated and have opportunities to learn and advance. Enjoy your job and the people you work with at Biener Audi!

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